
Finding the answer to your question(s) quickly is easy! Select a product below to read our frequently asked questions. If your question doesn\'t appear in the list, please visit our contact us to send your question directly to our Consumer Service centre.
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Q: Where can I buy Easy Off Bang?
A: The Easy Off Bang range is available in all main supermarkets, including:
- Pick \'n Pay
- Shoprite/Checkers
- Spar
- Clicks
- Makro
- Jumbo
- Trade Centre
Q: Is Easy Off Bang tested on animals?
A: We do not test our products on animals. The company\'s policy is not to use animal testing on any of our products, or on any raw materials, unless indicated by national or international regulatory authorities
Q: Is Easy Off Bang safe to use with a septic tank?
A: Yes, Easy Off Bang is safe for use with septic tanks
Q: Can you use Easy Off Bang products in conjunction with other household cleaners?
A: We would not recommend that you mix any cleaning products. Always read the label and follow the usage instructions carefully.
Q: What is Easy Off Bang Universal Grime & Lime?
A: It is a highly effective, low pH cleaner that delivers superior cleaning performance on tough household stains such as soapscum, grime, lime and rust.
Q: Which surfaces can I use it on?
A: Easy Off Bang Universal Grime & Lime can be used on glass, acrylic plastic, ceramics (wash basins, toilet bowls etc), wall and floor tiles, chrome, kitchen sinks. Test on an inconspicuous area to ensure compatibility. If in doubt, check the usage information on the pack label.
Q: Which surfaces can\'t I use it on?
A: Easy Off Bang Universal Grime & Lime should not be used on any acid sensitive material, such as marble or enamel, aluminium, copper, stone, zinc-plated metals, kitchen worktops, linoleum, varnished, waxed or oiled wood floors, rubber, textiles or carpets. If in doubt, check the usage information on the pack label.
Q: Can I use Easy Off Bang Universal Grime & Lime on brass?
A: No - the pack information clearly states that this product is not suitable for brass. However, we would recommend Brasso.
Q: Is it true that it is very effective on rust stains?
A: Yes, Easy Off Bang Grime & Lime is highly effective against tough dirt, grime and soapscum, and it also works well on rust stains.
Q: Can I use Easy Off Bang Universal Grime & Lime on my outside drain?
A: No - it is not designed for that. We recommend that you use a specialist product for this job, such as Harpic Drain Cleaner
Q: What happens if I use the product on surfaces that it is not meant to be used on?
A: It is important to check the label to make sure that you are using Easy Off Bang Universal Grime & Lime in the right way. Use on for example, acid sensitive surfaces may cause a variety of temporary/permanent damage dependent on the surface, for example, discolouration or surface pitting. Check the label and only use on those surfaces for recommended use.
Q: Due to the low pH formulation could it lead to material damage over a long period of time?
A: If used according to directions - on the appropriate surfaces - the product should cause no damage even if used regularly. However if the formula is misused it may cause damage to certain surfaces - but these are clearly outlined on the pack.
Q: Do I have to wash every surface with water after I have used Easy Off Bang Universal Grime & Lime? If so, why - and what happens if I don\'t?
A: Easy Off Bang Universal Grime & Lime continues to work for up to 24 hours after application and it is not designed for use over such an extended period on any surface - it is therefore recommended that you rinse thoroughly after use to avoid surface damage.
Q: The instructions appear to be quite frightening and imply that this is a very harsh product. Is it suitable for use as a household cleaner?
A: Easy Off Bang Universal Grime & Lime is a powerful cleaner designed to tackle tough staining - like grime and soapscum. Cillit Bang Grime & Lime is suitable for use as a household cleaner when the directions and precautions are followed.
Q: What do I do if my child does get hold of it?
A: Like all household products Easy Off Bang Universal Lime & Grime should be kept out of reach of children.
Q: What is in Easy Off Bang Universal Grime & Lime? What does each component do?
A: Easy Off Bang is a mix of acids effective in removing lime scale or rust, surfactants which attack greasy soil and soap scum.
Q: Do I need to wear gloves when using the product?
A: Since the product is classified as irritating to skin, the wearing of gloves is recommended for those people who may have sensitive skin. In case of contact with skin, rinse immediately with clean water.
Q: Is Easy Off Bang Universal Grime & Lime safe around children or animals?
A: All household cleaning materials should be safely stored and kept well away from children and animals. Easy Off Bang Universal Grime & Lime has a powerful formula which needs to be treated with respect and used according to the instructions on the pack
Q: What should I do if I get Easy Off Bang Universal Grime & Lime in my eyes?
A: Wash with plenty of clean water - with the lids open. If any irritation persists consult your GP immediately.
Q: If the product is used on unprotected hands and the skin is broken ? what would the symptoms be?
A: The skin may become irritated - if this is severe consult your GP.
Q: I have had poor results when using Easy Off Bang Universal Grime & Lime, what can you recommend?
A: Some stubborn stains may require further applications.
Q: What is Lime scale?
A:Limescale is a hard off-white chalky deposit found on dripping taps, sinks and shower heads. More Prevalent in hard water countries such as Europe.
Q: I have used Easy Off Bang Universal Stain & Drain to unblock my bath, which is clogged with hair, but it has not worked. What should I do?
A: If the blockage has not shifted after 15 minutes, we recommend that you leave it for up to two hours and then flush with hot water.
Q: Can I use Easy Off Bang Universal Stain & Drain on my bath?
A: Yes Easy Off Bang Universal Stain & Drain is a powerful cleaner designed to tackle tough stains in for example, toilets, and simple blockages. Check the pack label for recommend usage and always follow the directions carefully.
Q: How is Easy Off Bang Universal Stain & Drain Cleaner different from other Easy Off Bang products?
A: The Easy Off Bang range is designed to tackle a broad spectrum of different cleaning challenges. Easy Off Bang Universal Stain & Drain is a hygienic cleaner that is tough enough to unblock drains but gentle enough to use all around the house. Easy Off Bang Universal Stain & Drain can be diluted in water or it can be used neat on tough stains.
Q: Why a powder instead of a liquid cleaner?
A: Powder is one of the most effective cleaning formats that release active oxygen on contact with water to amazingly remove the toughest grease and dirt – it penetrates and loosens dirt & grime in no time.
Q: Will the powder scratch my enamel surfaces?
A: Easy Off Bang is a non-abrasive powder that contain fizzing crystals that dissolves completely in lukewarm water and will not damage or scratch your surfaces.
Q: If the product is so tough on stains, the formulation must be strong, do I need to wear gloves when using the product?
A: Easy Off Bang is tough on stains, but safe on your hands. If you have open cuts or sensitive skin, use gloves like most other products.
Q: Can I use Easy Off bang on my dishes to remove embedded grease?
A: Yes, Easy Off Bang will remove even the toughest stains, apply directly to the dish, add some luke water and allow the fizzing action to lift the dirt, gently rub to remove embedded grime. Bang and the dirt is gone!
Q: Why does it say on the pack that the product should not be mixed with bleach?
A: Bleach contains chlorine which is reacts with other cleaning agents and can cause dangerous gases to be released therefore it is not recommended to mix bleach with Easy Off bang.
Q: What makes the Easy Off Bang powder formula so strong?
A: Powerful cleaning agents in a non-bleaching formulation so it is safe to use on most household surfaces, it contains oxygen crystals that activate with water to fetch & dissolve dirt
Q: Does the Easy Off Bang powder formula contain chlorine bleach?
A: No, this is a non-chlorine formulation




